Use of the Website

You may use our website to learn about our services, request estimates, and contact us. You agree not to:

• Use the website for any unlawful purpose
• Submit false, misleading, or someone else’s information
• Attempt to interfere with, damage, or gain unauthorized access to the website or its systems
• Use automated tools to scrape, copy, or collect content or data from the website
• Send spam or unsolicited messages through our forms

Website Content

The information on our website is provided for general informational purposes only. Descriptions of home problems, causes, and solutions are general in nature and are not a diagnosis of your home. Every home is different, and only an in-person inspection can determine what your property needs.

We work to keep website content accurate and up to date, but we don’t guarantee that all information, including service descriptions, photos, and service areas, is complete, current, or error-free. We may change or remove content at any time without notice.

Estimates & Services

Requesting an estimate. Submitting a form or contacting us through the website does not create a contract or guarantee that we’ll provide services. We’ll contact you to confirm availability and schedule an inspection.

Free estimates. Free estimates are based on an in-person inspection of your property. Online information, phone conversations, and photos you send are not a substitute for an inspection, and any pricing discussed before an inspection is not a binding quote.

Service agreements. All work is governed by the written estimate, proposal, or contract you sign with Re-Nu, including its specific scope of work, pricing, payment terms, and warranty. If anything in these Terms conflicts with your signed agreement, your signed agreement controls.

Warranties. Any warranty for our work is described in your written agreement and applies only to the work and products listed there. Nothing on this website creates a warranty on its own.

Service areas. Service areas listed on our website are general. Availability may vary, and we may decline requests outside the areas we serve.

Financing

Financing options are offered through our financing partner, Acorn Finance, and its participating lenders. Re-Nu is not a lender and does not make credit decisions. Approval, rates, and terms are determined solely by the lender and are subject to credit approval. Your use of Acorn Finance’s website and any loan you accept are governed by their terms and privacy policies.

Intellectual Property

All content on this website, including text, photos, graphics, logos, and design, is owned by Re-Nu or used with permission and is protected by copyright and trademark laws. You may view and print pages for your personal, non-commercial use. You may not copy, reproduce, distribute, or modify website content without our written permission.

Third-party names and logos shown on our website, such as product brands and review platforms, belong to their respective owners.

Reviews & Submissions

Customer reviews shown on our website reflect the opinions of individual customers and are not a guarantee of results. Every home and project is different.

If you send us photos, feedback, or other content, you give Re-Nu permission to use it to respond to you and provide our services. We’ll ask for your permission before featuring photos of your home or your feedback publicly.

Third-Party Links & Services

Our website may link to or include services from third parties, such as Google, Facebook, Instagram, Trustindex, and Acorn Finance. We don’t control these sites or services and aren’t responsible for their content, terms, or privacy practices. Your use of them is at your own risk and subject to their terms.

Disclaimer

Our website is provided “as is” and “as available.” To the fullest extent allowed by law, Re-Nu makes no warranties, express or implied, about the website, including that it will be uninterrupted, secure, or free of errors or viruses.

Limitation of Liability

To the fullest extent allowed by law, Re-Nu will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website or its content. This section applies to your use of the website only. Our responsibilities for services performed at your home are set out in your written agreement with Re-Nu.

Indemnification

You agree to hold Re-Nu harmless from any claims, losses, or expenses, including reasonable attorneys’ fees, arising from your misuse of the website or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law rules. Any dispute about these Terms or the website will be handled in the state or federal courts located in Kentucky, unless your written service agreement says otherwise.

Changes to These Terms

We may update these Terms from time to time. When we do, we’ll post the updated version on this page and change the effective date above. Continuing to use the website after changes are posted means you accept the updated Terms.

Contact Us

If you have questions about these Terms, contact us:

Re-Nu Restoration, LLC 1638 Clay St., Henderson, KY 42420 (270) 635-8241 info@renurestoration.org